Privacy Policy
Last Updated: 07th May 2025
1. Introduction
We here at Snithik Technologies Private Limited, value your privacy and take serious measures in protecting your personal information and have hence updated our privacy policy to make it GDPR compliant. This privacy policy provides you with details of how we collect and process your personal data through your use of our site https://erp.snithik.com.
By providing us with your data, you warrant to us that you are over 13 years of age.
Snithik Technologies Private Limited is the data controller and processor, and we are responsible for your personal data (referred to as “we”, “us” or “our” in this privacy policy).
We recognize the importance of maintaining your privacy. We value your privacy and appreciate your trust in us. This Policy describes how we treat user information we collect on http://erp.snithik.com and other offline sources. This Privacy Policy applies to current and former visitors to our website and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. erp.snithik.com is a property of Snithik Technologies Private Limited, an Indian Company registered under the Companies Act, 1956 having its registered office at 3rd Floor, RRR Residency, Brundavan colony, Kokapet, Hyderabad, Telangana - 500075, India
2. Information we collect
2.1 Contact information
We might collect your name, email, mobile number, phone number, street, city, state, pin code, country and IP address.
2.2 Demographic information
We may collect demographic information about you, your business and business needs, events you like, events you intend to participate in, conference tickets you buy, or any other information provided by you during the use of our website. We might collect this as a part of a survey also.
2.3 Other information
If you use our website, we may collect information about your IP address and the browser you're using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
2.4 Location Information
Our mobile application may collect location information only when required for app functionality.
We may collect approximate location (such as IP-based location).
We may collect precise location (GPS-based) only when the user explicitly allows it.
Why we collect location data:
- To support ERP features such as employee attendance, field work tracking, and location-based business activities
- To ensure accuracy of records and prevent misuse or fraudulent activity
- To meet organizational or legal requirements, where applicable
User control:
- Location access is optional
- Users can enable or disable location permissions at any time through their device settings
- The application will continue to function with limited features if location access is denied
Data sharing:
- We do not sell location data
- We do not share location data with third parties
3. We collect information in different ways
3.1 We collect information directly from you
We collect information directly from you when you use erp.snithik.com. We also collect information if you post a comment on our websites or ask us a question through phone or email.
3.2 We collect information from you passively
We may use other tracking tools like Google, web analytics, LinkedIN, browser cookies or other external websites for collecting information about your usage of our website.
3.3 We get information about you from third parties
For example, if you use an integrated social media feature on our website. The third-party social media site will give us certain information about you. This could include your name and email address.
4. Use of your personal information
4.1 We use information to contact you
We might use the information you provide to contact you for confirmation of a purchase on our website, registration for free trial or for other promotional purposes including sending newsletters.
4.2 We use information to respond to your requests or questions
We use information to respond to your requests or questions
4.3 We use information to improve our products and services
We might use your information to customize your experience with us. This could include displaying content based upon your preferences.
4.4 We use information to look at site trends and customer interests
We may use your information to make our website and products better. We may combine information we get from you with information about you we get from third parties.
4.5 We use information for security purposes
We may use information to protect our company, our customers, or our websites.
5. How do I check all the changes you have made as an Administrator
We will report to you what changes (if any) we have done. At the bottom of each form (or doctypes as we call them) you will see who has made the recent changes. Additionally, you can view the Activity Log Report to track the activities of users in your account. Changes are also made automatically via patches when a new version gets released. In case a patch fails, an Administrator may change your data. In this case too you will receive an email notification of the same.
6. How do you use my data
Any personal information received will only be used to reply to your queries or fix your bugs (and occasionally send Newsletters which you can opt out of). We do not and never will sell or redistribute your information to any third party.
We do track your visits to the website through Google Analytics. This data is collected anonymously and viewed in an aggregated form to understand the user behavior across companies. The kind of queries we engage with here are like what is the most used transaction in ERPNext, or what do most users do after making a Sales Invoice.
7. Email Opt-Out
You can opt out of receiving or Unsubscribe our marketing emails. To stop receiving our promotional emails, please email support@snithik.com.It may take about ten days to process your request. Even if you opt out of getting marketing messages, we will still be sending you transactional messages through email and SMS about your purchases.
8. Incorrect/Incomplete Information
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at support@snithik.com. We will promptly correct any information found to be incorrect.
9. Contact Details
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below. If you have any questions about this Policy or other privacy concerns, please do connect with us.
Our full details are:
Full name of legal entity: Snithik Technologies Private Limited
Grievance Officer: Mr. Sandeep Kumar Gudupati
Email address: support@snithik.com
Postal address:
3rd Floor, RRR Residency,
Brundavan colony, Kokapet,
Hyderabad,
Telangana 500075.
Telephone number: +91 8904291440
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at Email address: support@snithik.com.
10. Taking care of your Password (Password security)
erp.snithik.com firmly believes in protecting the personal information of the customer. erp.snithik.com or any of its staff or official will never ask for any password or related information from its customers and the customers are also advised, in order to protect access to their accounts and to other channels, do not disclose the passwords to anyone. Generally, when you subscribe to free trial or make a purchase at erp.snithik.com, you are required to generate your own password. It is recommended that the customers necessarily choose their own passwords carefully such that no unauthorized access is made by a third party. You are also advised not to keep any written or other record of the password/s so that no third party could access the same. You should not disclose the password to anyone. In order that the passwords become complex and difficult for others to guess the you should carefully choose the alpha numeric passwords with combination of upper case alphabets and numbers and special characters (like @, %, &, ! etc.) The password is a private information and must be kept confidential by the owner of the username related to the password. If a password is known by someone other than the owner, that username and password could be misused to access resources and information and possibly with criminal intent—and without notice since they would appear as the registered owner. We will bear no responsibility for loss caused to you in relation to password theft or unauthorized access due to weak passwords etc.
11. Updates to this policy
From time to time we may change our privacy practices. We will notify you of any material changes to this policy as required by law. We will also post an updated copy on our website. Please check our site periodically for updates.
12. Jurisdiction
If you choose to visit the website, your visit and any dispute over privacy is subject to this Policy and the website's terms of use. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.